Terms & Conditions
These terms and conditions may be updated and vary from time to time, which is why we ask you to read the terms and conditions previous to every order you place in the webbshop.
Swedish orders
Swedish orders are shipped with Bring and delivered to your nearest post office service point. A notification will be sent by sms or dispatch note when your package is ready to be collected. Orders are processed within 48 hours and typically delivered within 1-2 business days.
International Orders
International orders are shipped with Bring and either left at your nearest post office service point or delivered at your door. Please note that the goods cannot be left to you without a signature and that the courier’s usually operate between 08.00-18.00 (8am-6pm) business days. You can specify an alternate daytime delivery address when ordering, for example your work address. If your order has not arrived within the estimated timeframe please contact customerservice@apartoftheart.com
International orders are processed within 48 hours and typically delivered within 3-8 business days.
Returns & Exchange
We hope you will love your A Part Of The Art pieces. If something isn’t quite right, you are welcome to return your order within 14 days of delivery.
How to make a return
- Register your return online
Visit our Return Portal and enter your order details. Select the item(s) you wish to return and choose the reason. No return slip is needed inside your parcel. - Pack your return
Place the item(s) securely in the original packaging. All items must be returned in their original condition, unworn and with all labels and tags intact. - Receive your return label
For returns within Sweden, a Bring QR code will be sent to your email after registering your return.
For international returns, a pre-paid DHL return label will be generated and sent to you by email. For returns from outside the EU, the required customs documentation will also be included.
- Send your parcel
Leave your parcel at your nearest Bring service point in Sweden or DHL service point for international returns.
Exchanges
We are currently unable to process direct exchanges. If you would like a different size, colour or style, please return your original item and place a new order.
Shipping for your new exchange order is free of charge.
Return Fees
A return fee of 49 SEK will be deducted from your refund.
Returns of defective items and exchanges are free of charge.
Refunds
Once your return has been received and approved, your refund will be issued to your original payment method within 7 business days. During sale periods, return processing may take slightly longer.
If you paid with Klarna, your invoice will be updated accordingly.
Please note that additional duties and taxes are non-refundable. For orders within the EU, VAT is included in the refund.
Need Help?
If you have any questions regarding your return, please contact us at customerservice@apartoftheart.com and we will be happy to assist you.
Non-Collected Items
If a delivered package is not collected, we reserve the right to charge you a fee covering the entire cost of the shipping as well as any additional penalty and processing fees. Non-collected packages are normally not covered by the right to return item.
